MEET OUR TEAM
Crystal is the Founder of Compass Counseling and a Nationally Certified Counselor (NCC), Licensed Professional Counselor (LPC), Licensed Professional Counselor Supervisor (LPCS) and a Licensed Addiction Counselor (LAC) and has been working with adults, adolescents and their families for the past 14 years.
Crystal earned a Masters of Science Degree in Mental Health Counseling from Walden University in 2012. As a
Licensed Professional Counselor and Licensed Addiction Counselor, she has had the opportunity to work in a
variety of settings with diverse populations of people. Crystal has worked with teens and adults in both inpatient
and outpatient facilities, as well as nonprofit mental health and substance abuse organizations. She has additionally obtained certification in A-CRA (Adolescent Community Reinforcement Approach) as well as advanced training
in TREM (Trauma Recovery Empowerment Model). Crystal became a therapist to help people navigate their complex worlds in order to live a healthier, happier life and believes that all components of ones' life are interrelated.
Crystal currently accepts Blue Cross Blue Shield, Tricare, United Healthcare, Humana, Cigna/Evernorth and Aetna insurance plans, as well as out-of-network and self-pay clients.
Crystal Schulze, NCC, LPC,
Charlotte is a Licensed Marriage and Family Therapist (LMFT) and has been working with individuals
and families for the past 8 years.
Charlotte earned a Masters of Arts degree in Marriage and Family Therapy from Converse College in 2015. As a Licensed Marriage and Family Therapist, she has had the pleasure of working with individuals, couples, and families in a variety of treatment settings. Settings include community based mental health, adult behavioral outpatient, school-based,
and foster care settings. Prior to moving to the Charleston area in 2018, Charlotte was licensed and practiced
in Asheville, North Carolina.
With specialties in women’s and LGBTQ+ issues, Charlotte’s experience allows her to provide counseling services
across a wide variety of areas including: depression, adjustment disorders, boundary setting, anxiety, relationship issues, physical/emotional/sexual abuse, life transitions, self-esteem, etc.
Charlotte currently accepts BCBS, Humana, Aetna, Tricare, United Healthcare, and Cigna/Evernorth insurance plans, as well as out-of-network and self-pay clients.
Charlotte Wright, LMFT
Mary Ann Orens is a Licensed Professional Counselor (LPC) with 7 years of experience serving a diverse population in a variety of settings. She has obtained her Bachelor’s degree in Psychology and Master’s Degree in Clinical Mental Health Counseling in Massachusetts from Springfield College. Mary Ann has worked in multiple environments including schools, at-risk youth residentials facilities, and group work settings, delivering these services both online and in-person for families, individuals, and couples.
She is an inclusive therapist who welcomes clients with all diagnoses and backgrounds. She uses Cognitive Behavioral Therapy (CBT), Solution-Focused and Client-Centered approaches along with numerous treatment modalities. Mary Ann will help craft a personalized action plan so that clients can be provided the tools to work towards their goals every day in addition to what is practiced during sessions.
Mary Ann strives to help teach clients how to feel safer in their environments, gain insight about themselves, and learn new coping strategies to approach problematic obstacles they feel are holding them back. Mary Ann is a military spouse, the youngest of 11 siblings, loves snowboarding, and her dog. She is here to help clients feel understood, worthy, empowered, and provide psychoeducation to help clients find further clarity in their own lived experiences.
Mary Ann currently accepts BCBS, Tricare, Humana, Aetna, Cigna/Evernorth and United Healthcare insurance plans, as well as out-of-network and self-pay clients.
Mary Ann Orens, LPC
Kelly Starbuck is a Licensed Professional Counselor (LPC) that has been providing counseling services in a variety of settings since 2003. Experience includes working with adults, couples, and adolescents in various stages of life to meet their individual needs.
Kelly has completed a Master’s Degree in Rehabilitation Counseling from Virginia Commonwealth University in 2003 and has worked in several mental health settings. Settings include community based mental health, inpatient psychiatric care and treatment, and work as an Adjunct Professor in a school based setting. Kelly has been with Compass Counseling since 2019, and previously provided counseling services in Midlothian, Virginia before relocating with her family to Summerville.
Kelly’s experience allows her to provide Christian counseling services across a wide variety of areas including depression, anxiety, grief issues, co-occurring disorders, adjustment disorders, addiction, codependency, boundary setting, physical/emotional abuse, marital relations, co-parenting, and chronic physiological illness.
Cognitive Behavioral approaches are often utilized with evidence based techniques integrated with Christian principles to help clients heal and move forward. Kelly enjoys working with clients using an empathetic and holistic approach to best serve their needs.
She currently accepts Blue Cross Blue Shield, United Healthcare, Aetna, Humana and Cigna/Evernorth, as well as out-of-network and self-pay clients.
Kelly Starbuck, LPC
MaryJeanne is a Licensed Independent Social Worker - Clinical Practice (LISW-CP) and has been working with
clients for over a decade.
MaryJeanne attained her Bachelors Degree in Psychology from Central Connecticut State University before
recognizing her enthusiasm to help others in a therapeutic setting and then set out to earn her Masters of Social
Work from Southern Connecticut State University in 2009. After her Masters program, MaryJeanne worked for
six years in a community non-profit agency with at risk youth where she was also trained in Trauma Focused
Cognitive Behavioral Therapy (TF-CBT) and became the Coordinator of the TF-CBT team at her agency. She also
has experience running groups and teaching parenting classes. Within the agency and in her own private practice, MaryJeanne has worked with children, adolescents, and adults with a variety of backgrounds and difficulties.
As a therapist, MaryJeanne believes one of the most beneficial factors in the therapeutic process is the healthy and collaborative bond between client and therapist. She strives to create an environment in which clients feel supported, are able to work through their difficulties, recognize their strengths, and begin to live the life they have wanted. She primarily utilizes Cognitive Behavioral Therapy and holistic approaches in her work with clients.
She works with adolescents, and adults struggling with depression, anxiety, trauma/PTSD,
bipolar disorder, low self-esteem, behavioral difficulties, and parenting skills.
MaryJeanne accepts insurance plans to include Medicare, Tricare, BCBS, Cigna/Evernorth, Humana, United Healthcare, and Aetna, as well as out-of-network and self-pay clients.
MaryJeanne Chichester, LISW-CP
Troy Schiedenhelm holds a doctoral degree in Counseling Psychology and master of arts degree in Clinical
Psychology. He obtained his original Licensed Professional Counselor (LPC) licensure in South Carolina in 1998
and his North Carolina LPC/LCMHC in 2002. He earned his licensed professional counselor supervisor (LPCS) credentials in NC and SC in 2013 and 2019, respectively. He holds certifications as a National Certified Counselor
(NCC), a National Board Certified Fellow in Clinical Hypnotherapy, a Board Certified-TeleMental Health/Distance Credential Counselor, and as a Certified Clinical Military Counselor. His previous experience as a fix- and rotor-winged professional pilot serves as a foundation for his interest in Aviation Psychology.
He has post-licensure work experience as a Licensed Clinical Mental Health Counselor in the employee assistance program (EAP), hospital, community mental health center, and private practice settings. He has teaching experience
at the graduate and undergraduate levels, including his co-authoring, publishing and teaching from his 3
undergraduate psychology textbooks.
Dr. Schiedenhelm is available for evening sessions and currently accepts Tricare, Humana, United Healthcare, Cigna/Evernorth, Aetna and BCBS, as well as out-of-network and self-pay clients.
Dr. Troy Shiedenhelm,
PhD., LPC, LPCS
Samantha is a Licensed Independent Social Worker-Clinical Practice (LISW-CP) and a Licensed Independent Clinical Social Worker (LICSW). She is licensed in both South Carolina and Washington State. Samantha obtained her Masters in Social Work from Southern Adventist University in Collegedale, Tennessee in 2015. She has experience working with a variety of populations in various treatment settings including inpatient mental health, domestic violence and sexual assault, community based non-profits, and healthcare. Samantha has been working with clients for the past decade.
Samantha believes in a holistic approach and a healthy balance between mind, body, and soul. To help her clients achieve that balance, she utilizes mindfulness based approaches, Cognitive Behavioral Therapy, Solution Focused Therapy, and recently received training in Sensorimotor Psychotherapy and Parts Work. She is passionate about working with and supporting those who have experienced trauma, abuse, sexual assault, and attachment wounds, as well as anxiety, depression, eating disorders, and co-dependency.
Samantha currently accepts Medicare, BCBS, Tricare, United Healthcare, Aetna, Humana and Cigna/Evernorth insurance plans, as well as out-of-network and self-pay clients.
Samantha Graham, LISW-CP
Tamara Newton is a Licensed Professional Counselor (LPC) who specializes in helping clients throughout various life situations and presenting problems. She has practiced in a variety of settings to include in-patient hospital, at-risk youth residential facilities, and private practice.
As an LPC, Tamara has had experience treating anxiety, depression, boundary setting, adjustment disorder, trauma, life transitions, grief and loss and self-esteem issues. Tamara utilizes a non-judgmental approach that is client-centered. Building compassion along with an empathetic approach, she welcomes clients to embrace their true self, nature and authenticity. She believes that awareness can be helpful with navigating throughout life to increase clarity and to overcome obstacles. Tamara particularly enjoys those who are struggling with life transitions and spirituality issues.
She earned her BS in Psychology and minor in Sociology from Charleston Southern University in 2013, in Charleston South Carolina. Tamara earned her MS in Clinical Mental Health Counseling from Capella University in 2017.
Tamara currently accepts BCBS, United Healthcare, Aetna, Cigna/Evernorth, Humana and Tricare insurance plans, as well as out-of-network and self-pay clients.
Tamara Newton, LPC
Kelsey McDonough is a Nationally Certified Counselor (NCC) and a Licensed Professional Counselor Associate (LPC/A). Kelsey attained her Master’s Degree in Clinical Mental Health Counseling from Capella University. She has clinical experience with individuals of all ages in a private practice setting.
Kelsey takes a person-centered, trauma-informed, and strengths-based approach in her therapeutic process.
Kelsey provides a safe, supportive environment and believes the foundation of counseling is in building a healthy therapeutic relationship. She recognizes the importance of meeting the client where they are at and works with her clients to create realistic goals to help clients unmask their most authentic selves.
Kelsey enjoys working with adolescents and adults struggling with anxiety, depression, low self-esteem, ADHD, and co-occurring disorders. She is particularly passionate about working with adults who are struggling with symptoms of ADHD, as well as those have experienced trauma or abuse. She currently accepts self-pay clients at a reduced rate as well as Aetna insurance plans.